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The Centre for Customer Awareness
The CCA was formed in 1989 by Clare and Dennis Gallagher. The company is based in East Kilbride, Scotland but employes over 500 mystery shoppers throughout the UK, Ireland and Australia. CCA have worked with an array of clients including:
- Hilton
- Historic Scotland
- Living Well
- Visit Scotland
- Student Loans Company
To be a mystery shopper for CCA you can either apply online or submit an email stating which region you would be prepared to work in. The CCA also state that to be a mystery shopper you need to acquire the following skills:
- Observant
- High level of professionalism
- High attention to detail
- High level of written and spoken English
- Ability to conduct the mystery visit in an unobtrusive manner
To find out more information visit the website
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